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Distressing adequate to pay a substantial selling price for the spherical-trip ticket, distressing ample that there was a stop —— I have experienced two or three non-stoppers planning to Cleveland from Albany up to now. It would make me worried about flying.
Owning just finished (3/18) a flight from Miami Airport to Philadelphia, we observed that the service in the Miami Airport with the American Airline persons was not according to efficient or professional service. We got incorrect directions to our check-in site, then again when we had for getting in line for just a security check. We were sent to the wrong area for that purpose.
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The complete reverse is your staff Liibide (sorry I didn’t obtain the spelling of his identify). I hesitate to connect with him a Customer Service Rep. He did help me with some troubles I had on my outgoing flight but essentially was of no help in any way with my return flight.
AA misplaced my baggage in Miami by not obtaining it with me on my flight to Talahassee, Fl and when I lodged a grievance they gave me a file locator to examine standing. It took 3 times to get my luggage And that i had to journey to Panama Town Aprt to have my luggage immediately after Tallahassee Aprt obtained it and despatched it to Atlanta then to Laptop by Delta.
Undoubtedly the worst traveling expertise I've ever experienced on a domestic flight! Late stry for no clear cause and took 40 mins for getting to terminal. Then Yet another forty to receive bags. Awful.
Occasions have changed and its pretty unfortunate. BTW – Our flight to Madrid was with Iberia as well as the working experience was the whole reverse! The aircraft was brilliant, cleanse and modern along with the food items selections have been appetizing as well as attendants had been conscious of meals ingredients. Certainly it can be carried out right!
My grievance is, on March 8th. My luggage was delayed from Chicago, my place was Dane County Airport Madison Wi. When it experienced arrived, it was shipped. Nevertheless, the luggage had been ruined and taped up. I identified as in the complaint straight away. I had been givin numerous cellular phone figures and also the firt 1 was only a recording to depart my mobile phone and anyone would get back to me.
I flew on American airlines for The 1st time and last. our baggage was broken with black grease on it large about his hunks out of the handles and wheels. your plane was filthy and really unpleasant. the flight crew was not helpful whatsoever. My granddaughter was with me and is about 6ft tall no place for her legs and particular person laid back in her seat and she could not go in any respect in her seat.
I not just had to waste $50 in baggage fees, but I professional Terrible landing by your pilots, very crowded and small planes, impolite flight attendants, and full imbeciles that dealt with my luggage because they Plainly had been illiterate and could not examine “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
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Over the returning flight we checked in and also the personnel greeted us and seemed very Experienced. Obviously till we Visit the counter. The youthful person was really inexperienced. The agent beside him explained that we set the wrong ticket on amongst our 8 baggage. They two gentlemen couldn't do the job it out and fundamentally advised us all the things was Alright.
I had been overcharged for a third piece of baggage on an international excursion United states of america to Uruguay. I've tried utilizing the web site email to test to obtain a refund; no reaction.